Shipping policy
Thank you for shopping with Rosewood Ranch Co.! We take pride in carefully packaging each order to ensure your handcrafted Western hats and accessories arrive safely.
Order Processing
All orders are processed within 3–5 business days, excluding weekends and holidays.
Orders placed on Saturdays, Sundays, or holidays will begin processing on the next business day.
Please note that processing times are separate from shipping transit times.
Shipping Rates
We currently ship within the United States.
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Standard Shipping: $8.95
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Free Standard Shipping: Orders of $70 or more, before taxes and after discounts.
Shipping charges are calculated and displayed at checkout.
Estimated Delivery Times
Standard shipping typically takes approximately 3–5 business days after your order has shipped.
Delivery estimates are not guaranteed and may vary due to carrier delays, weather conditions, holidays, or other circumstances outside our control.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.
Incorrect Shipping Addresses
Customers are responsible for providing an accurate and complete shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.
Lost or Delayed Packages
If your package is delayed or appears to be lost in transit, please contact us through our website's Contact page so we can help review the situation and assist with the next steps.
Questions?
For questions about your order or shipping, please contact Rosewood Ranch Co. at rosewoodranchcompany@gmail.com
Thank you for supporting our small business!
Rosewood Ranch Co.
Where the Western Spirit Blooms.